To smooth this handover, a project handover checklist can prove invaluable. Many owners and parties have dedicated site inspections and regular reports throughout a project to catch issues, but for most projects, the project handover is the final time to really keep your contractor on site. The project handover gives as asset owner and operator and any third party auditors or approvers a chance to catch any issues before the contractor or party is effectively finished. One of these key processes and phases of work is the project handover. There are a few key processes and procedures which asset owners and operators can take in order to reduce the chances of them having to issue complaint letters to their contractors. Once again, this is obviously not the desired path for an owner or contractor, so seek to rectify the situation through letters and normal communications where possible.
The most important thing before you look at taking the contractor to court or contacting official authorities is to make sure that you have given the contractor enough warning and time to respond to the complaint. In this case, it's important to follow the correct course of action in order to get your problem or problems solved. To be quite clear on this issue, not only will the cost of hiring another contractor be applied to your account, we will also hold you liable for any other costs we incur as a direct result of the delays and problems that your lack of performance caused.Īs you probably gathered, the sample complaint letter against the contractor above is pretty strongly worded, and more often than not does get a response from the contractor.īut sometimes, the contractor - owner relationship has deteriorated enough or is toxic enough to the point that the contractor still doesn't respond (or the contractor has other issues). Please be made fully aware that if this action is taken, it will be done at your expense. The intent of this letter is to clearly inform you that unless there is immediate and considerable improvement on your part in all of the areas described above, will be forced to terminate your services and hire another contractor to take over these tasks.
List issue and briefly describe the specifics that are problematic.The current issues at hand concerning your poor performance include: Despite having already expressed our concerns to you regarding these performance issues, there has not been any attempt on your part to improve your performance. This poor performance issue has resulted in creating many other problems on the project including. It has come to our attention your performance on has deteriorated to a level that is no longer acceptable nor tolerable.
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